Shipping & Returns

+

DELIVERY WITHIN AUSTRALIA


Flat rate $8 (up to 500gm) & $12.50 (500gm - 3kg).



Free shipping for all orders over $50 (Australia Post eParcel)


Parcels normally  take 2-3 working days delivery.



INTERNATIONAL ORDERS


Ena ships internationally to countries in Europe, Asia and the Americas via Aust. Post International or DHL.
Postage rates vary based on location, costs are displayed at checkout.


Parcels may take up to 2-3 weeks to arrive depending on your location.



DELIVERY TERMS


Ena is not responsible for delays caused by adverse weather conditions or the customs clearance process.


In the case that our carrier is unable to deliver a package due to an incorrect address entered by you, your refusal to pay duties, multiple failed attempts to reach you at point of delivery or otherwise, Ena is not responsible for payment of return shipping costs or costs to resend the package. You are responsible for all shipping costs associated with returned packages due to failed delivery.


For purchases outside of Australia, Ena is not responsible for taxes, customs charges, duties, and restrictions that vary from country to country and the importation of certain products.

Wholesale Enquiries

+

Ena is always on the lookout for new stockists who share the same values. If you are a stockist and are interested in stocking Ena Products please contact us via the Support form.